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Columbia University Employee Assistance Program (EAP).

An EAP provides a range of specialized services, including short-term counseling and referrals to help you and your household members cope with everyday issues such as stress, relationships, depression, drug and alcohol addiction, and the management of adult/elder care responsibilities. All services are provided by Humana EAP. EAP professionals are qualified and information is not shared with anyone else. The EAP is available to medical benefits-eligible Officers and Support Staff.

In addition to the EAP, Columbia University offers many other resources and programs that complement this service. To learn more about what is available to you, please review the navigation tabs on the left side of this page.


Confidential, free of charge, 24 hours a day, seven days a week

Call 1-888-673-1153

Click here for the Humana web site

What is an EAP?

An EAP is a network of services, including short-term counseling, designed to help you and your household members cope with everyday issues including the management of adult/elder care responsibilities, family and relationships, drugs and alcohol addiction, work stress, financial strain, and emotional difficulties. These services are available 24 hours a day, seven days a week at 1-888-673-1153.


Humana EAP provides services in total confidence. Contact with counselors is strictly confidential in accordance with federal, state, and professional guidelines. No information will be shared without the written consent of the individual seeking assistance, except when counselors are legally and ethically bound to take action (such as when an individual’s intent may be to harm himself/herself or others).

CUHR Benefits

CUHR Benefits is happy to help you if you have any questions or issues with the EAP. Please contact us at 212-851-7000 or email us at

CU Office of Work/Life

Columbia University’s Office of Work/Life, offers the following programs and services for academics, administrators and staff:

The School and Child Care Search Service provides information and individual guidance to parents exploring all types of child care, as well as educational opportunities within public, parochial, independent and special needs schools.

The Backup Care Program provides affordable care for children, adults and elders when normal care arrangements are interrupted.

The Breastfeeding Support Program includes private and centrally located lactation rooms equipped with hospital grade breast pumps for nursing mothers to express breast milk while they are on a Columbia campus. Additionally, the program provides informational resources and programs for breastfeeding, and sells breast pumps attachments at cost.

The Housing Information and Referral Service provides individual consultation for renting or purchasing apartments or homes in the New York City metropolitan area.

The Electronic Bulletin Board on the Work/Life web site provides a forum to facilitate the exchange of information, resources, and referrals, among the people of Columbia, on any work/life topic or issue.

Affiliated Child Care Centers and The K-8 School for Children are on or close to Columbia University campuses.

The Faculty Recruitment and Relocation Service, including Spouse/Partner Dual Career Service, are available to recruiting faculty and families.

Workshops are offered each semester on various work/life topics. Presentations to departments and written materials on Work/Life programs are available upon request.

For more information, please visit our web site at or call us at (212) 854-8019.

CUHR Learning & Development

Columbia University HR Learning & Development offers a wide variety of training programs in the areas of personal and professional development. Our courses are available to all faculty and staff throughout the year including: 

  • Online Learning - Through our web-based training portal Skills @ Columbia. Courses are available to you anytime, anywhere- all you need is access to the internet. More than 1,000 online courses are available at your fingertips. There is no need to register, just log in with your UNI, search and take a class free of charge.
  • Classroom Learning - Through our annual spring and fall training calendars. Our live instructor-led courses cover a variety of topic areas such as: management and leadership development; personal effectiveness; communication skills; business writing; project management and more. Courses are held on campus, and are available to all faculty and staff at a nominal charge.
  • Consulting Services - The Learning & Development team can work with your individual school or department to conduct dedicated training programs, tailored to your particular learning needs. These programs can be delivered either though our expert team or through our network of carefully selected training providers. 

Please visit our web site at for more information or contact us at

Financial Planning/ Cash and Debt Management

At Columbia University you may receive financial counseling including asset allocation, diversification and retirement education from either of our retirement providers. Simply call one of these carriers to book a private appointment with a financial planner.

  • TIAA-CREF – 800-842-2776
  • Vanguard – 800-523-1188

You may also wish to attend one of our Financial Planning workshops presented by Ernst & Young LLP. These seminars discuss cash flow, creating budgets, managing debt and choosing investment funds. They are offered during the year. Watch for announcements from CUHR or visit our web page at

If you have any questions about your benefits or these services please visit our web site or call the HR Benefits Service Center at (212) 851-7000.

CU Human Resources Client Services

Columbia University Human Resources Client Services provides many services and policies to assist you personally and as a manager.

Positive Work Environment and Strategic Consulting Services – HR Client Services is here to foster a positive and rewarding work area at CU. Our dedicated team provides assistance to all CU staff and management in areas such as employee relations, staffing, employee counseling, employment practices and counseling on problem resolution, affirmative action, hiring and enhancing organizational effectiveness.

To read our policies, visit our web site

You may also wish to visit the Working at Columbia guide:

To learn more about our services please visit our web site at or contact us at or call us at (212) 851-7008.

CU Ombuds Office

The Ombuds Office offers a safe place for any member of the Columbia community to discuss workplace issues, interpersonal conflict, academic concerns, bureaucratic runarounds, and many other problems. The Ombuds Office is confidential, impartial and independent of other administrative structures within the University. It does not participate in formal procedures, but gives people information about a range of both formal and informal options.

On the Ombuds Office web page you may find resources to assist you with:

Elements of an Effective Apology
Responses to Offensive or Harassing Behavior
Resources for Employment Conflicts
Dealing with Really Stressful or Unstable Workplace Situations

Please visit our web site to learn more about us at or call us at (212) 854-1234